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From 1st July 2019, the Out of Hours Provider for Newholme is changing - please see News

Extended Hours Changes ( posted on Jun 27, 2019 )

The GP Extended Hours service is designed to provide patients with appointments outside core general practice hours for routine care and is available:

 

Monday  7.30am - 08.00am,  Tuesday 07.30am - 08.00am and 18.30pm - 19.30pm

You can make an appointment with the Practice Nurse or Healthcare Assistant for a Face to Face consultation or a Telephone Consultation

 

Please note this is not a drop-in service

For more information or to book an appointment, please contact the surgery on 01744 621730

Change of Out of Hours Provider ( posted on May 31, 2019 )

From 1st July 2019, The Out of Hours Provider for all patients of Newholme Surgery, will be changing from St Helens Rota to Primary Care 24 (PC24). 

Patients who require medical advice Out of Hours will speak to NHS111 for initial help and advice.

Patients who need to be seen by a clinician will still be given an appointment or a home visit (if they are housebound).  The new service will still have the ability to issue urgent prescriptions when & where needed, as well as book appointments at the St Helens Urgent Treatment Centre, offer GP extended access appointments at one of the 3 hubs in the st.helens borough, along with the ability to link patients into other appropriate services.

 

The change is due to contractual changes in the way your practice provides Out of Hours and, in keeping with the national direction of travel to implement NHS111.

 

NHS St Helens CCG has commissioned Primary Care 24 (PC24) on behalf of Newholme Surgery, to deliver Out of Hours services.  You will continue to receive a safe, high quality service.

 

If you need medical advice outside of normal surgery opening hours you can still call the practice number where you will be directed automatically to NHS111 or you can call NHS111 directly.  You can phone 111, 24 hours a day 365 days a year, to reach a full range of local health services, incluiding out of hours doctors, community nurses, emergency dental care and late night opening chemists etc. 

 

Calls from landlines and mobiles are FREE.

 

For further information please see the Question & Answer sheet in the 'Our Documents' section

New NHS App ( posted on May 1, 2019 )

'Try the new NHS App

 

If you're a patient at Newholme Surgery, you can now download and use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

 

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical history and more.

 

If you already use patient access online tool you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp

( posted on Dec 13, 2018 )

Improving Access in Primary Care - As from 26th November 2018

 

 GP or ANP (Advanced Nurse Practitioner) appointments are now available in your area during the evening and at weekends.  This is NOT a Drop-in-Service it is by Appointment ONLY -

To book an appointment Please contact the surgery during surgery opening hours.

  

When and where are appointments available?

 

Rainhill Clinic, View Road, Rainhill, L35 0LE 

Monday to Friday 5pm - 9pm

 

Millennium Centre, Corporation Street, St Helens, WA10 1HJ 

Monday to Friday 5.30pm - 9pm

Saturday 8pm - 3pm

Sunday 8am - 12pm

 

Woodside Health Centre, Woodside Road, Haydock, WA11 0NA 

Saturday 9am to 12pm

Sunday 9am to 12pm

 

For more information click on link below:

 

https://www.sthelensccg.nhs.uk/local-services/gps/gp-extended-access

CQC (Care Quality Commission) Visit ( posted on Nov 8, 2017 )

 Following our CQC visit on 11th July 2017 we are very pleased to announce that the practice achieved the standard of GOOD in all the 5 domains:
 

Safe, Effective, Caring, Responsive & Well-Led.

 

               A copy of the full report is available in the Documents section of this website.

Online Services Now Available ( posted on Feb 11, 2016 )

Register for Online Services

 

Our online service allows you to book or cancel appointments and to order repeat prescriptions. From 1st April 2015 you will be able to view your allergies and adverse reactions and also all your medication. In the future you will be able to access your test results, letters, and some consultations.

Contact the surgery to request a Patient Access registration letter. When you collect the letter from your practice, you'll need to take proof of identity (e.g. your driving licence or passport) with you. 

 

Once you have your Registration Letter go to https://patient.emisaccess.co.uk/ to set up you online account.

 

When patients are registering to use the service they should not use a shared email address. For example, if a husband and wife have separate accounts but use the same email address, both will see all online appointment booking confirmations and reminders for both accounts.

 

Please note: Patients are advised to read the Privacy Policy and Terms and Conditions which are available on the site. By using Patient Access patients automatically indicate their acceptance of the Terms and Conditions.

 

There is also a Patient Access APP available FREE on Android an iOS Mobiles

CQC Statement Of Purpose ( posted on Mar 27, 2013 )

Newholme Surgery is now registered with the Care Quality Commission (CQC) under the Health & Social Care Act 2008.  As part of this registration we have now submitted the practice 'Statement of Purpose' which highlights the aims and objectives of the registration.  This document is a legally binding document with the CQC and is available on our website (in the documents section' and is also available in paper format which you can request at reception.

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