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Why not Visit and join our New Website Practice Forum to interact & share with the practice & other patients. Please allow 48 hours (excluding weekends & Bank Holidays) before collecting your prescription.

CQC (Care Quality Commission) Visit ( posted on Nov 8, 2017 )

 Following our CQC visit on 11th July 2017 we are very pleased to announce that the practice achieved the standard of GOOD in all the 5 domains:

Safe, Effective, Caring, Responsive & Well-Led.

               A copy of the full report is available in the Documents section of this website.

Chemist's Stopping Ordering Repeat Medication ( posted on Aug 24, 2017 )


Changes in Pharmacies/Chemist's ordering Repeat Prescriptions


From October 2017 pharmacies and dispensing companies will no longer be able to order repeat prescriptions on your behalf.  For more information please see FAQs www.sthelensccg.nhs.uk.


For your safety we do not accept telephone requests for prescriptions.  


Patients on long-term medication can order repeat prescriptions in a number of ways:

  • By hand - drop your repeat slip in at reception with the required items clearly marked.
  • By post - send it to us with a stamped addressed envelope if you want us to post it back to you.
  • By Fax - 01744 454493
  • Online via https://patient.emisaccess.co.uk Please contact the surgery for a Registration form - Proof of ID will be needed to Register for online services - e.g. Passport or Driving Licence etc.


Your GP practice needs 2-3 working days to issue a prescription, so please remember to order the medicines you need in plenty of time’.

Online Services Now Available ( posted on Feb 11, 2016 )

Register for Online Services


Our online service allows you to book or cancel appointments and to order repeat prescriptions. From 1st April 2015 you will be able to view your allergies and adverse reactions and also all your medication. In the future you will be able to access your test results, letters, and some consultations.

Contact the surgery to request a Patient Access registration letter. When you collect the letter from your practice, you'll need to take proof of identity (e.g. your driving licence or passport) with you. 


Once you have your Registration Letter go to https://patient.emisaccess.co.uk/ to set up you online account.


When patients are registering to use the service they should not use a shared email address. For example, if a husband and wife have separate accounts but use the same email address, both will see all online appointment booking confirmations and reminders for both accounts.


Please note: Patients are advised to read the Privacy Policy and Terms and Conditions which are available on the site. By using Patient Access patients automatically indicate their acceptance of the Terms and Conditions.


There is also a Patient Access APP available FREE on Android an iOS Mobiles

CQC Statement Of Purpose ( posted on Mar 27, 2013 )

Newholme Surgery is now registered with the Care Quality Commission (CQC) under the Health & Social Care Act 2008.  As part of this registration we have now submitted the practice 'Statement of Purpose' which highlights the aims and objectives of the registration.  This document is a legally binding document with the CQC and is available on our website (in the documents section' and is also available in paper format which you can request at reception.

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